Customer satisfaction is key to our effective business practices and principles. We therefore ensure that all our products we supply you with are of the best quality and represent value for money. Our confidence in the quality of our products is supported by our product guarantees and warranties.
We offer a 2-year warranty on defects in materials and workmanship on the frame, foam, stitching and webbing of our Sofas.
Our bed manufactures carry a 10-year warranty on all mattresses, provided that the mattress is kept in sanitary and healthy condition. The warranty covers defects in materials and workmanship.
We provide a 1-year warranty on poor workmanship and / or material defects on all our furniture products.
Our product warranties cover the structural integrity of the product, all of its components and manufacturing defects. Our warranties start on the day of purchase. Fair wear and tear and any damage resulting from abuse is not included. Our warranties exclude damage by fire, flood, high temperature or any environmental condition for which the products was not designed for. The warranty excludes damage caused by use of the products for purposes that it is not intended for. The warranty will lapse if any modifications or unauthorised repairs are done on products.