Customers can collect products directly from our Midrand warehouse or choose for products to be delivered by our logistics partners.
Delivery costs for your order will be calculated and displayed at checkout or you may be required to contact us to confirm pricing to your location. Altering the delivery address after checkout, can result in adjusted delivery charges.
After an order has been processed, estimated delivery time is within 1 to 10 working days. Delivery delays can occasionally occur, if there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All products are delivered assembled at no extra cost.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We only replace items if they are defective.
Gift cards and vouchers are non-returnable items
To complete your return, we require a receipt or proof of purchase.
Partial refunds are granted, if any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Depending on the nature of the return, delivery costs may be charged to the customer for the return. Original shipping costs may also not be refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your nominated bank account, within a certain amount of days.