Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We only replace items if they are defective.
Gift cards and vouchers are non-returnable items
To complete your return, we require a receipt or proof of purchase.
Partial refunds are granted, if any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Depending on the nature of the return, delivery costs may be charged to the customer for the return. Original shipping costs may also not be refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your nominated bank account, within a certain amount of days.
